Crypto exchange giant is in grave trouble. They just shared that hackers got into their systems and stole users' private information. This led to a Coinbase data breach, and now a bunch of people are suing them, at least six lawsuits were filed between May 15 and May 16.
Hackers were able to trick company's customer service agents and sneak into their system. They didn't take small stuff, they stole names, home addresses, emails, phone numbers, Social Security digits, bank details, ID documents, and even people's account balances and transaction history.
One man named Paul Bender filed a lawsuit in New York Federal Court regarding Coinbase data breach. He says the organisation didn’t do enough to keep users’ personal accounts safe. He also said the company was slow to react and didn't tell users the full story right away.
People say Coinbase didn’t warn users fast enough. They didn't offer help like identity protection or tell people how to protect themselves. Because of Coinbase data breach, customers are scared they might face identity theft or lose money through scams. And once that kind of information is stolen, it’s out there forever.
Two other lawsuits filed in New York stated the same concern: the company didn’t do enough. Another case even accused them of trying to save money by not spending enough on information safety. These lawsuits want them to pay damages and better protect user information.
A fifth lawsuit came from California. These users didn't want just money, they asked the court to make the company delete all the sensitive data they have and bring in outside experts to test their systems. This shows people want real changes, not just money.
The organisation did not say much directly. They pointed to a blog post explaining the incident. They did say one thing clearly, they refused to pay the $20 million ransom the hackers asked for. Instead they promised to help users who lost money because of phishing scams tied to the Coinbase data breach.
They said in an American government filing that they are willing to spend as much as $400 million to refund impacted users. They also terminated certain customer support employees in India who were thought to be supporting the hackers. Following the news of the Coinbase data breach, the stocks fell.
This is a big example that even huge crypto companies need strong security. When personal details is leaked, the effects can last a lifetime. People want answers, action and protection. And right now, all the eyes on the company.
Muskan Sharma is a crypto journalist with 2 years of experience in industry research, finance analysis, and content creation. Skilled in crafting insightful blogs, news articles, and SEO-optimized content. Passionate about delivering accurate, engaging, and timely insights into the evolving crypto landscape. As a crypto journalist at Coin Gabbar, I research and analyze market trends, write news articles, create SEO-optimized content, and deliver accurate, engaging insights on cryptocurrency developments, regulations, and emerging technologies.