Crypto.com, one of the largest crypto exchanges, faced criticism recently after reports of a secret crypto.com data breach emerged.
Though the exchange usually posts casual market updates, ZachXBT and other critics have raised some serious allegations regarding employee accounts and personal details of certain users.

Source: ZachXBT Tweet
This raises concerns regarding how transparent this exchange has been and the level of safety users enjoy on the platform.
The breach was not small, according to ZachXBT. Noah Urban, one of the members of the Scattered Spider hacking group, and his crew "spoke their way into the employee account of the exhange" They also used a United Parcel Service (UPS) system to obtain personal information of possible victims.
An attack, which hadn't previously been reported in the press, said a spokesperson from the organisation, hit "a very small number of individuals" and emphasized that no customer funds had been stolen.
The vulnerability had been patched by UPS in 2023 but refused to provide more information.
The crypto.com data breach has stirred strong reactions online. Many criticized the exchange for allegedly covering up the incident and delaying public disclosure.
ZachXBT called attention to the security flaws, while other community members labeled the situation “super shady,” demanding accountability. Some even suggested that those responsible for the cover-up should face termination or legal action.
Transparency concerns also come from scrutiny of the company Singapore entity finances, which critics cite as showing concerning governance habits.
The organisation maintains the breach only targeted a small segment of users and no customer funds were at play. The exchange pointed out that the security protocols have been refreshed, including the patching of the previously targeted UPS system.
Despite these guarantees, the incident serves as a reminder of the necessity for sound security practices and truthful communication within the digital assets environment.
While no money was taken in this crypto.com data breach, personal information of the people was compromised, potentially resulting in phishing attacks, identity theft, or spear phishing scams.
Users should change passwords, turn on two-factor authentication, and monitor their accounts for strange activity.
This was also a reminder that even big, well-established exchanges are not immune. Transparency and proactive security are the best ways to protect the privacy.
This incident indicates that no platform is entirely risk-proof. Although the organisation ensures users that funds are safe, the release of personal information and belated disclosure have eroded confidence.
Users must act to secure their accounts and insist on exchanges taking responsibility to make trading places safer.
Muskan Sharma is a crypto journalist with 2 years of experience in industry research, finance analysis, and content creation. Skilled in crafting insightful blogs, news articles, and SEO-optimized content. Passionate about delivering accurate, engaging, and timely insights into the evolving crypto landscape. As a crypto journalist at Coin Gabbar, I research and analyze market trends, write news articles, create SEO-optimized content, and deliver accurate, engaging insights on cryptocurrency developments, regulations, and emerging technologies.