The Financial Services Industry in Southern Africa is witnessing a tremendous shift as a result of the rise of Fintechs, Neobanks, and digital actors who have disrupted the banking value chain through new and developing technology. To fulfil the demands of today's clients, banks are pursuing change, innovation, and new tactics. To stay up with the quick speed of change and to be liked by their consumers in the future, they must rethink customer service and harness data to personalise engagement and better forecast and surpass customer needs. Crypto Events
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TezDev 2023